We know that choosing which frame colour and design to go for can be difficult, particularly if the clock is a gift. If, it turns out that you change your mind and want to exchange your clock for a different option, you have 60 days from receiving your clock to return it to us. This is free of charge for all UK-based orders.

We just ask that any return is in its original condition and all its packaging (including outer carton).

We have designed our exchange process to be as simple as possible. For full details, or to arrange an exchange, please see our Returns & Exchanges page.