General bits and bobs

How do I register my clock for its two year warranty
If you register your clock with us we’ll extend your Bramwell Brown warranty from one year to two. You’ll just need your clock's serial number, which y...
Wed, 24 Oct, 2018 at 10:55 AM
Does my clock have a transport lock that I need to remove?
If your clock has a backcover that has a nice pattern to it (rather than being totally flat), then your clock will have a transport lock.  As your instruct...
Mon, 20 Jul, 2020 at 5:49 PM
How would I be best to move/transport my clock to our new house?
If you have a clock that needs to be transported somewhere, we recommend a few things: - Always turn the clock off at the switch and remove the battery f...
Wed, 24 Oct, 2018 at 11:02 AM
Can I get another copy of the instruction manual?
Yes! A copy of our Weather Clock manual and our Tide Clock manual can be found below. Weather Clock Instruction Manual  Tide Clock Instruction Manua...
Mon, 21 Feb, 2022 at 3:02 PM
Can I give feedback to Bramwell Brown?
We love receiving feedback from customers - it helps us constantly improve everything about our business. So whether its comments on your clock, our website...
Mon, 3 Feb, 2020 at 11:48 AM
How can I get the batteries to stay in position?
The 8 D-Cell batteries that power the clock's weather mechanism can, on some models, be a little prone to pushing up and against their cover plate. If t...
Tue, 5 May, 2020 at 3:38 PM
I can see a small dimple in the frame
Some small dimples on the surface of the metal clock frame are unavoidable. These dimples show where the mechanism fixing brackets are welded by hand to t...
Fri, 23 Feb, 2018 at 11:23 AM
Can I speak to the team at Bramwell Brown on the phone?
As a small business, we can't offer a telephone enquiry service but, by contacting us via the website, we do guarantee you a swift and helpful respon...
Mon, 25 Mar, 2019 at 2:32 PM
How should I store a clock that is not going to be hung on the wall for a while?
If you have a clock that needs to be taken down off the wall for a while we recommend the following: - Always turn the clock off at the switch and remove t...
Wed, 24 Oct, 2018 at 11:06 AM
Can I return the clock's transport locking pin to Bramwell Brown
Yes, absolutely, please do! We'd be very grateful to receive your locking pin back from you for recycling into new clock assembly. If you ordered direct...
Mon, 7 Jan, 2019 at 11:59 AM